Delete your account

Last updated: 2026-09-23

This page is for closing a Daili account — the address you proved to sign in with Google or with an emailed code, and everything that hangs from it on the service side. It is reachable without installing anything, because Google Play requires that and because somebody who has already uninstalled the app should still be able to ask.

Most of Daili needs no account at all. Signing in is only for reading replies to your reports, voting on feature requests, appearing on the supporters list under the name you pick, or receiving a Pro licence granted by hand in the background. If you have never signed in, there is nothing to delete here: your account at the carrier (Iliad/Spusu), your credentials and your usage stay on the phone only, and this page does not concern them — uninstalling the app removes them.

This page is a translation of the Italian version, which is the one that governs.

How to ask

From the app, if you have signed in: Info tab → your requests, the “Delete my account and data” button, below “Sign out”. After a confirmation that sums up what goes, the deletion happens there and then — no email, no wait.

Without the app, or once you have uninstalled it: apps@gpm.name from the address you signed in with, and say you want the account closed.

The address is the check. Deletion is irreversible, so a request that cannot be tied to that address will get a reply asking you to send it from there instead of being carried out. If you no longer have access to it, say so and we will work out another way to verify it.

A request by email is done within 30 days, and normally within a few days.

Signing out inside the app is not the same thing: it only withdraws the key on this phone and leaves the account where it is, which is correct if you are just switching phones or handing the app on to someone else.

What is deleted

• Your address, and everything that names it.
• The key that keeps you signed in — the same one shared by every app in Gabriele Proietti Mattia’s family: from that moment you are signed out everywhere, not only in Daili.
• Your name on the supporters list, in Daili and in every other app of the family where it appears.
• Your votes on feature requests, and a feature request you submitted yourself, if you have one: it cannot stay without whoever asked for it.
• The link between a Google Play purchase and your address — used to keep showing you on the supporters list even after a subscription has lapsed. The purchase itself stays with Google; only the link to your identity is removed.

What is kept, and why

Bug reports and feature requests stay, with your address removed from them. A bug is still a bug once whoever reported it is gone, and somebody who runs into it later deserves to find it still on record. What remains cannot be traced back to you: the row loses the link to your identity rather than being deleted along with it.

Payment records stay for as long as the law requires. A subscription bought through Google Play is Google’s record as much as ours, and a receipt is not ours to erase. Cancelling a subscription is a separate thing, done in Google Play: closing the account here does not cancel it, and cancelling it does not close the account.

Crash reports and usage statistics are a separate matter again, and closing the account does not turn them off. They are not tied to your address — they are tied to the app install — so there is nothing there to delete along with it. The switch that stops them is in the app, in Settings, and turning it off stops collection from that point on.

What is not ours to delete

What is on your phone. Your account at the carrier, your encrypted credentials, the cache of usage and voicemail, and any backup file you saved yourself: they are yours and only there. Uninstalling the app removes them; closing this account does not touch them, because it never could.

Everything else this service holds is in the Privacy Policy.